Hermes Case Study - Online Retailing

The Otto Group is the world's second largest online retailer. The secret in their success lies in fully coordinated processes and cost savings along the 30 kilometers conveyor line. Retrofit is the magic word. Learn more in the video case study about a step-by-step upgrade during running operations.

A retrofit project with 24 Volt RollerDrive

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Handling of returns: Retrofit Project

The Popken Fashion Group successfully distributes its products in more than 30 countries around the world, in stores and internet sales. The returns center today is the decisive factor for customer satisfaction in many ways. It requires maximum flexibility while reducing complexity where possible.

A retrofit project with MCP - Modular Conveyor Platform

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The Interroll Crossbelt Sorter

Superior sortation accuracy, high throughputs (from 2,000 items up to 16,000 per hour) and low operating costs are just a few of the many features of this outstanding device. On top of that, ease of use and high availability provide our customers with peace of mind: they know Interroll is someone they can trust and rely on.

Sortation in E-Commerce: Delivery on time

E-commerce and online shopping have grown tremendously in the recent years, at constant double-digit growth rates in economies around the world. If you can deliver faster, you get the business. In this complex and demanding market environment, logistics has become a key competitive factor. Considering that sorting, next to order picking, is the most cost-intensive area of logistics, it pays to invest in best-in-class sortation solutions.

Interroll is one of the world’s leading specialists for sortation systems based on Crossbelt Sorter technology. They are used in a variety of industries, ranging from courier-express-parcel (CEP) to third-party logistics (3PL) and the booming e-commerce markets. Among our customers are leading companies like:

  • Amazon
  • DHL
  • Fedex
  • Fiege
  • Itella
  • Post Austria
  • Swisspost
  • Zalando

Interroll is in a unique position as neutral provider of sorters and our unmatched product line of highly flexible horizontal and space-saving vertical Crossbelt Sorters. They assure maximum uptime in day-to-day production thanks to its simple, mechanical drive mechanism. According to the unit loads conveyed, performance targets and spatial conditions, Crossbelt Sorters with either a horizontal configuration (i.e. circular structure) or vertical configuration (i.e. linear structure) can be employed as sortation systems.

Download Interroll Crossbelt Brochure

Interroll Horizontal Crossbelt Sorters are characterized by their flexible, space-utilizing routing with curves that also conquer inclines and declines. Infeeds and destinations can be arranged in various ways and be optimized to increase the system’s performance.

The main feature of the Interroll Vertical Crossbelt Sorter with linear, straight routing (“over – under”) is the distinctive space-saving, compact modular design. For example, a width of just 1.7 m (5.5 ft) is sufficient to install a vertical Crossbelt Sorter with 400 x 400 mm (15 x 15 in) crossbelt carriers. This configuration can save valuable space by transporting full trays inside the Crossbelt Sorter. And that is unique in the market.

The management of returns – so-called reverse commerce or recommerce – is tightly linked to the booming e-commerce and online shopping markets. Depending on the type of product, the percentage of returned goods can reach 50 percent and more, as in the case of online shopping of textiles. Firms must content with this trend on top of the regular order fulfilment operations. It is paramount to find effective ways to deal with this additional flow of goods, be it through internal process optimization or through outsourcing to 3PL providers.

Discover Interroll’s unique position as neutral provider of sorters and our unmatched product line of highly flexible horizontal and space-saving vertical Crossbelt Sorters. Here’s how we can support you:

  • Highly versatile sorting system guarantees safe handling of your product mix
  • Scalable, modular design allows easy system extensions
  • Economical sorting ensures low and high throughput levels founder and CEO Jeff Bezos once said:

“If you make customers unhappy in the physical world they might each tell six friends. If you make customers unhappy on the internet they can each tell 6,000 friends.”

The key success factors for high-speed sortation are:

  • Availability
  • Flexibility
  • Accuracy

Today, the remote retail sector is heavily dependent on a sound logistics solution. Companies in the e-commerce and online shopping sectors rely on Interroll Crossbelt Sorters in their daily operations. Postal and courier services use Crossbelt Sorters and conveyor modules to increase the productivity of their logistics chain.

The Interroll Center of Excellence in Sinsheim (Germany) concentrates on subsystems and modules implemented at key internal logistics points in e-commerce. These include Crossbelt Sorters, belt curves, roller conveyors and belt conveyors. In this product sector, the company is responsible within the global Interroll Group for all technical concerns ranging from development and application engineering to production and support for local Interroll companies and customers. The 15,700 square-meter (169,000 square feet) center is where the in-house design and manufacture of the entire product range takes place. This vertical integration allows us to control the quality of our products from A to Z and offer custom engineering support for our customers.

The Interroll Portec Belt Curve

Whenever reliability, performance and simplicity are called for

With more than 60 years of experience, Interroll Portec Belt Curves are highly persuasive: Customers specifically value the reliability and robustness of the solution, which contributes daily to on-time delivery of parcels and shipments in more than 80,000 installations throughout the world.

With the Interroll Portec Belt Curve, the positive drive requires only low belt tension, thereby ensuring excellent reliability and low overall operating costs. The fact that they require significantly less maintenance than any other Belt Curve persuades all plant engineers and operating companies. In principle, belts are wear parts and have to be replaced from time to time. The open belt, combined with the positive drive, enables a belt change of the Interroll Portec Belt Curve in only 30 minutes.


Suitable products for Courier, Express, Parcel


We have more than 60.000 conveyor rollers types. Each individual roller is made to order, even in very small lot sizes. View products


Learn more about the RollerDrive, a 24 VDC brushless motor integrated in a conveyor roller. Or about our belt drives, which have been specifically designed for belt conveyors. We also provide a range of solutions of controls. View products 

Conveyors & Sorters

Smart, economical, flexible. Discover our new generation conveyor modules. Furthermore: The Interroll Crossbelt Sorter and the Interroll Portec Belt Curve belong to our best sellers. View products

Pallet & Carton Flow

Intelligent flow storage systems (Dynamic Storage) offer a multitude of advantages in the area of internal warehouse logistics with high turnover levels. View products